Privacy Policy
Effective date: January 1, 2025 · Last updated: January 1, 2025
FCloud Overseas Marketing (“FCloud”, “we”, “us”), operated by Sharetronic Data Technology Co., Ltd. — a subsidiary of Sharetronic (SZSE: 300857) — respects your privacy. This Privacy Policy explains what information we collect through our website and services, how we use and protect it, and the rights you have. By using our website or services, you agree to the practices described below.
1. Information We Collect
Information you provide. When you request a demo, submit a contact form, or communicate with our team, we may collect your name, company, job title, phone number, email address and the content of your enquiry.
Automatically collected data. When you visit our website, we may automatically receive standard log data such as IP address, browser type, device information, referring URL, pages visited and timestamps.
Cookies and similar technologies. We use cookies and similar technologies to remember your preferences, measure traffic and improve user experience. You may control cookies through your browser settings.
2. How We Use Information
- To respond to your enquiries, demo requests and support tickets.
- To operate, maintain and improve our website, products and services.
- To send you service updates, product information and, where permitted, marketing communications you can opt out of at any time.
- To comply with applicable laws, regulations and lawful requests from competent authorities.
3. Sharing and Disclosure
We do not sell your personal information. We may share information with trusted service providers who process data on our behalf (such as hosting, analytics and communication tools) under appropriate confidentiality and data-protection obligations. We may also disclose information when required by law or to protect the rights, property or safety of FCloud, our users or others.
4. Data Retention and Security
We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required by law. We apply administrative, technical and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration or destruction.
5. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and object to or restrict certain processing. To exercise these rights, contact us using the details below. We will respond within the timeframe required by applicable law.
6. International Transfers
As a company serving overseas-marketing use cases, we may transfer and process information in jurisdictions other than the one in which you reside. When we do so, we apply appropriate safeguards consistent with applicable laws.
7. Changes to this Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date at the top of this page, and, where appropriate, by additional notice through our website.
8. Contact Us
For privacy questions or to exercise your rights, please contact us:
- Email: sales88@sharetronic.com
- Phone: 16620673374
- Company: Sharetronic Data Technology Co., Ltd.